MCP Protocol — Open Standard

Connect AI to Your
Bitrix24 CRM

Query, analyze, and update your CRM data using natural language. 18 tools that connect Claude, ChatGPT or any MCP client directly to Bitrix24.

How it Works Features
Works with any MCP-compatible client
Bitrix24
MCP Protocol
Claude ChatGPT Any MCP Client
18
MCP Tools
4
Languages
OAuth 2.1
Authentication
<3s
Avg. Response
Capabilities

18 Tools for Your CRM

From quick counts to full analytics and workflow automation — everything you need in natural language.

Query & List

List, search, count and discover leads, deals, contacts, companies, and custom entities with powerful filtering and cross-entity search.

7 tools

Analytics & Insights

Funnel analysis, stage distribution, timeline trends, conversion rates, and per-assignee breakdowns.

2 tools

Edit & Update

Update stages, assignees, amounts, dates and any field — with confirmation before every change.

1 tool

Business Processes

Discover available workflows and trigger them on specific entities, with parameter support.

2 tools

Users & Companies

Lookup team members, companies, and pipeline stages. Map names to IDs across your organization.

2 tools

Custom Entities

Full support for SPAs (Smart Process Automation) — custom entities with their own pipelines and fields.

1 tool

Activity Monitoring

Track calls, emails, meetings and tasks per user. Response times, hourly patterns, reach analysis and auto-generated insights.

1 tool
Full Toolkit

Every Tool at a Glance

18 specialized tools organized by function — from data access to workflow automation.

Data Access 7
list_items List
Browse leads, deals, contacts, companies and SPAs with filters. Supports custom fields (extra_fields) with automatic enum label resolution.
count_items Count
Instant totals for any entity — "how many open deals?" including leads, contacts, companies and SPAs.
search_crm Search
Search by name across leads, deals, contacts, companies and custom entities in a single query.
list_stages Resolve
View all pipeline stages with IDs for leads, deals, invoices and custom entities. Required before filtering by status.
list_entities Resolve
Discover custom entities (SPAs) and their IDs. Essential when your CRM has custom pipelines.
list_fields Resolve
Discover all fields (standard and custom) for any entity. Search by title or enum option values. Required before using extra_fields in other tools.
crm_chat Search
Find the Open Lines chat for a specific lead, deal, contact or company. Returns recent messages for conversation analysis.
Analytics 2
get_analytics Analyze
Funnel, conversion rates, stage breakdown and per-rep stats. Supports grouping by custom fields (extra_fields) for any entity.
monitor_activities Analyze
Track a rep's calls, emails, meetings and tasks. Response times, hourly patterns and productivity metrics.
Resolution 2
list_users Resolve
List your team with names, emails and IDs. Needed to filter by assignee or monitor a rep.
list_companies Resolve
List companies in the CRM with industry info. Map a company name to its ID for filtering.
Actions 5
update_item Write
Edit any field on leads, deals, contacts, companies or SPAs. Stage, assignee, amount — always confirms first. Leaves audit signature in timeline.
start_workflow Execute
Launch a business process on any entity — leads, deals, contacts or SPAs. Always confirms before executing. Leaves audit signature in timeline.
add_comment Write
Add a comment to the timeline of any CRM entity with optional file attachments. Supports BB-code formatting. Leaves audit signature.
add_todo Write
Create a follow-up activity with deadline, reminders and optional files on any CRM entity. Leaves audit signature in timeline.
list_workflow_templates List
See available workflows for any entity type, including custom SPAs. Shows parameters and execution mode.
Monitoring 1
open_channels Monitor
Monitor Open Lines chats (WhatsApp, Telegram, etc.). See pending chats, operator load, wait times and chat details.
Identity 1
get_current_user Identity
"Who am I?" — returns your name, email and user ID from Bitrix24.
Quick Setup

Ready in 2 Minutes

Install the app on Bitrix24, get your token, and add the MCP server config to your AI client.

  • Works with Claude Desktop, Claude Code, and claude.ai
  • ChatGPT with automatic OAuth flow
  • Any MCP client via Streamable HTTP
  • OAuth 2.1 auto-discovery for web clients
MCP Bitrix24 CRM
U
How many deals did we close this month?
AI
This month you closed 32 deals. Here's the breakdown:
Won 24
Lost 8
Conversion 75%
U
Show me the top rep by revenue
Getting Started

Three Steps to Connect

Install the app, get your token, and start asking questions in natural language.

1

Install the App

Add the MCP Bitrix24 app from the Bitrix24 Marketplace. It creates a menu entry in your CRM automatically.

2

Get Your Token

Open the app in your Bitrix24 sidebar. You'll see your unique MCP token and the server URL.

3

Connect Your AI

Add the server config to Claude, ChatGPT or any MCP client. Start querying your CRM with natural language.

Security

Enterprise-Grade Security

Your data stays safe with industry-standard authentication and encryption.

OAuth 2.1

Full OAuth 2.1 compliance with authorization code flow and dynamic client registration.

PKCE S256

Proof Key for Code Exchange prevents authorization code interception attacks.

Encrypted Tokens

384-bit entropy tokens with proactive refresh. Your credentials never leave your CRM.

Multi-Tenant

Complete isolation between Bitrix24 instances. Each user has their own token and permissions.

Ready to Connect AI to Your CRM?

Install the app on Bitrix24 and start querying your data with natural language in minutes.

How it Works Features